Your privacy is our responsibility

1. Definitions & Scope of Application

This privacy policy ("Policy") applies to the website and related services operated by 7z777 ("we", "our", "platform"). This policy explains our commitment and accountability regarding the protection of your personal information — that is, the information of any user, registered member, or visitor.

The key terms used in this policy are defined as follows:

• Personal Information: Any information that identifies or can be used to identify a living individual.
• Processing: The collection, storage, modification, retrieval, use, or any other operation performed on personal information.
• Third Party: Any person or organization other than 7z777 and the user.
• Cookies: Small data files stored on your device that are used to improve your browsing experience.

This policy has been prepared in accordance with applicable data protection laws and regulations of Bangladesh. By using our platform, you consent to the terms of this policy.

2. Information We Collect

7z777 collects only the information necessary to provide its services. The various categories of information are described below:

3. How Information Is Collected

7z777 collects user information through the following methods:

3.1 Information Provided Directly

Information you provide directly to us during account registration, the identity verification process, deposit or withdrawal requests, contact with the customer support team, and participation in surveys or competitions.

3.2 Automatically Collected Information

When you visit our website, technical information about your device and browser is automatically collected, along with information gathered through cookies and similar tracking technologies.

3.3 Information Received from Third Parties

Information received through identity verification services, payment processors, and fraud prevention services, which is used to ensure the security of your account and the validity of financial transactions.

4. Purpose of Using Information

7z777 uses your personal information only for defined and lawful purposes. The main purposes are:

• Service Delivery: Managing your account, processing transactions, and providing gaming services smoothly.
• Identity Verification: Confirming your identity during account registration and financial transactions.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Legal Compliance: Maintaining required records and preparing reports in accordance with applicable laws and regulations.
• Customer Support: Resolving your questions and complaints, and sending you important account-related notifications.
• Service Improvement: Analyzing user experience to improve the quality of our platform and services.
• Responsible Gaming: Monitoring your gaming activity to identify potentially problematic behavior and provide necessary support.

Your information will not be used beyond the purposes listed above without your consent. Your consent will be obtained separately for any marketing communications.

5. Sharing Information with Third Parties

7z777 does not sell your personal information. Information may be shared in the following limited circumstances and under strict confidentiality agreements:

5.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay, and banking partners), identity verification services, and technology infrastructure providers — who process only the minimum information necessary to provide services on our behalf.

5.2 Legal Requirements

Your information may be shared with the relevant authorities pursuant to a court order, judicial process, legitimate request from a government or regulatory body, or as required to comply with applicable law.

5.3 Fraud & Illegal Activity Prevention

With relevant authorities or third-party security services capable of preventing fraud, money laundering, or other illegal activities.

Outside of the cases listed above, we do not transfer your information to any third party.

6. Cookies & Similar Technologies

The 7z777 website uses cookies and similar technologies to operate. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for the basic operation of the website — maintaining login sessions, security verification, and saving your preferences. They cannot be disabled.

6.2 Performance Cookies

These cookies collect information about how users interact with the website. This information is used to improve service quality and is collected anonymously.

6.3 Cookie Controls

You can disable or delete non-essential cookies through your browser settings. Keep in mind that disabling cookies may cause some features of the platform to not work properly.

7. Data Retention Period

7z777 retains your personal information only for as long as necessary. The core retention principles are:

• Active Accounts: All information necessary to provide services is retained for as long as your account remains active.
• Financial Transaction Records: Financial transaction information is retained for a specified period as required by law.
• After Account Closure: Even after an account is closed or deactivated, information necessary to meet legal obligations and resolve disputes is retained for a specified period.
• Data Deletion: Once the retention period ends, information is securely deleted or disposed of.

Contact our support team for more details about data retention periods.

8. Data Security Measures

7z777 applies industry-standard security measures to protect your personal information. Our main security measures are:

• SSL Encryption: All data transmitted between you and our servers is protected by SSL (Secure Socket Layer) encryption technology.
• Data Encryption: Sensitive information that is stored is kept in encrypted form.
• Restricted Access: Only authorized personnel can access your information, and they are bound by strict confidentiality agreements.
• Regular Security Reviews: Our systems and processes undergo regular security reviews and audits.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available to prevent unauthorized access to accounts.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.

Please note that no method of transmitting information over the internet is completely secure. We make every effort to protect your information, but we cannot guarantee absolute security. If you believe the security of your account has been compromised, notify our support team immediately.

10. Privacy of Minors

7z777 strictly provides services to those aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.

Age verification is a mandatory step in the registration process. If we receive credible information that a registered user is under 21, we will immediately suspend that account and take appropriate steps to securely delete any collected information.

If you become aware that a minor is using our platform, please notify our support team immediately.

11. Policy Changes & Updates

7z777 reserves the right to review and update this privacy policy from time to time. When significant changes are made to the policy:

• We will send a notification to your registered email address.
• A notice of the changes will be clearly displayed on this page.
• The effective date of the changes will be stated.

If you continue using our services after a policy change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this policy regularly.

12. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We are available 24/7 to assist in both Bengali and English.

Our contact channels:

• Live Chat: Available 24/7 through the live chat feature on our website.
• Email: [email protected]

Send us your privacy complaints or data rights requests. We will verify your identity and respond as quickly as possible.